1. About This Cookie Policy
This Cookie Policy explains how the Heracle Care & Wellness website at https://heraclecare.lk/ (the “Website”), operated by Heracle Care and Wellness (Private) Limited (“Heracle Care & Wellness”, “we”, “us” or “our”) with technical support from Zuse Technologies (Private) Limited, uses cookies and similar technologies, and the choices available to you. It should be read together with our Privacy Policy.
2. What Are Cookies and Similar Technologies
Cookies are small text files placed on your device by a website. “Session” cookies are deleted when you close your browser; “persistent” cookies remain for a set period. “First-party” cookies are set by the website you are visiting; “third-party” cookies are set by another organisation whose content or services appear on it.
Websites also use similar technologies, such as your browser's local storage and session storage, and scripts used by analytics, mapping and security services. This Policy covers these as well.
Sri Lankan law does not currently contain cookie-specific rules. However, where a cookie or similar technology involves personal data — which, under the Personal Data Protection Act, No. 9 of 2022, as amended by Act No. 22 of 2025 (“PDPA”), can include online identifiers — the PDPA's general requirements on processing personal data will apply once Part I of the PDPA comes into operation on 1 January 2027. In the meantime, we describe our use of these technologies here in the interests of transparency.
3. How Our Website Uses Cookies
The table below reflects the technical review described in Section 1.
| Category | Purpose | Used on this Website? |
|---|---|---|
| Strictly Necessary | Features that cannot work without cookies, such as a log-in or a shopping basket. | None identified — the Website has no log-in, patient account, online booking, basket or payment feature, and no form that depends on cookies. |
| Functional & Preference | Remember interface settings and choices. | None identified — the Website sets no first-party cookies and stores nothing in your browser's local or session storage. |
| Security & Performance | Distinguish legitimate visitors from automated abuse, and support content-delivery performance. | None identified — the Website is hosted on Cloudflare, which delivers it over an encrypted (HTTPS) connection without setting cookies on visitors' devices during ordinary browsing. |
| Analytics | Understand how visitors use the Website, in aggregate, to help us improve it. | No cookies — the Website uses Cloudflare Web Analytics to count page views and measure loading speed in aggregate. It sets no cookies, stores nothing in your browser and does not identify or track individual visitors. No Google Analytics, Google Tag Manager or other analytics script is loaded. |
| Advertising / Marketing | Track individuals across sites for advertising purposes. | None identified — no advertising, remarketing or social-media tracking tag (such as a Meta Pixel or TikTok Pixel) was identified, other than any cookies Google may set within the embedded map (see Section 4). If this changes, this Policy will be updated first. |
Third-party services identified
| Service | Provided by | What it does | Cookies |
|---|---|---|---|
| Google Maps — embedded map, Contact section | Displays the location of the centre. The map is loaded when the page opens, so your browser contacts Google (including places.googleapis.com) on every visit. | May be set by Google within the map frame (such as NID or AEC). | |
| Cloudflare — hosting | Cloudflare, Inc. | Hosts and delivers the Website, and records standard technical request logs. | None observed. |
| Cloudflare Web Analytics — visitor statistics | Cloudflare, Inc. | A small script counts page views and measures page loading speed, reported to us only as totals (such as visits per page, country and browser type). | None — it sets no cookies and uses no browser storage. |
| WhatsApp, Facebook, Instagram, TikTok — outbound links | Meta; TikTok | Ordinary links that open the relevant app or website only if you choose to follow them. | None through the Website; the platform's own policies apply once you leave. |
4. Third-Party Cookies
The Website loads content or services from the following third parties, which may set or read their own cookies, or receive technical information such as your IP address:
- Google Maps — the map embedded in the Contact section is loaded from Google, and Google may set cookies (such as
NID) within the embedded map, governed by Google's own privacy and cookie policies. - Cloudflare — hosts and delivers the Website and provides its visitor statistics (Cloudflare Web Analytics). Neither sets cookies on your device.
We do not control the cookies set by Google; please refer to its policies for further detail. Links to WhatsApp and to our Facebook, Instagram and TikTok pages are ordinary links: those platforms set no cookies through the Website unless you choose to follow a link, after which their own terms and policies apply.
5. How Long Cookies Last
The Website itself sets no cookies and stores nothing in your browser, so there is nothing of ours to expire. Cookies set by Google within the embedded map last for the periods set by Google — typically up to six months for NID. If first-party cookies or analytics are introduced in future, their names and durations will be listed in Section 3 before they go live.
6. Managing Your Cookie Preferences
Most browsers let you view, delete and block cookies, and clear site data, through their settings. Blocking cookies will not affect your ability to browse the Website, read about our services or contact us; blocking third-party cookies may, at most, affect how the embedded map behaves. Guidance on managing cookies is generally available in your browser's help documentation.
If a cookie-consent tool is added to the Website, you will also be able to review and change your preferences through it at any time.
7. Changes to This Cookie Policy
This Cookie Policy may be updated to reflect changes in the cookies used on the Website — following a further technical review — or in applicable law. The “Last updated” date at the top of this page indicates when this version took effect.
8. Contact Us
Questions about this Cookie Policy may be directed to:
| Contact | Heracle Care and Wellness (Private) Limited |
|---|---|
| info@heracle.lk | |
| Website | https://heraclecare.lk/ |